Refund policy
Arvindbhai Khatri Sons Designs Private Limited
At Arvindbhai Khatri Sons, every garment is crafted with care, precision, and attention to detail. Please read our policy carefully before placing an order.
ORDER CANCELLATION POLICY
Ready-to-Ship Orders
Ready-to-Ship orders may be cancelled within 24 hours of placing the order, provided the order has not been dispatched.
Cancellation requests made more than 24 hours after dispatch will not be accepted.
Custom & Made-to-Measure Orders
Custom-made and made-to-measure orders can be cancelled within 24 hours of placing the order.
Cancellation requests made more than 24 hours after dispatch will not be accepted.
RETURNS, REFUNDS & EXCHANGES
Custom & Made-to-Measure Products
Due to the personalized nature of custom garments:
No returns, refunds, or exchanges are accepted for:
Custom-made products
Made-to-measure garments
Personalized or special orders
Ready-to-Ship Products
Returns, refunds, or exchanges are not accepted on Ready-to-Ship products once the order has been dispatched.
Please review product details, sizing, and descriptions carefully before placing your order.
DAMAGED, DEFECTIVE, OR INCORRECT ITEMS
We take quality seriously. If you receive:
A damaged product
A defective item
An incorrect product
Please contact us within 48 hours of delivery with clear photographs and order details at:
📧 arvindbhaikhatrisons@gmail.com
Our team will evaluate the issue and, at our discretion, offer a suitable resolution.
SALE ITEMS & PROMOTIONS
Items purchased during sales, promotions, or with discount codes are final sale.
No returns, refunds, or exchanges are permitted on discounted items.
GIFT CARDS
Gift cards are non-refundable and non-returnable.
INTERNATIONAL ORDERS
International orders may be subject to customs duties, taxes, or import charges, which are the responsibility of the customer.
We do not accept returns or refunds on international orders unless the item is damaged or incorrect upon arrival.
CONTACT INFORMATION
For any questions related to shipping, cancellations, or order issues, please contact:
Arvindbhai Khatri Sons Designs Private Limited
📧 arvindbhaikhatrisons@gmail.com
📞 6364020202
📍 A-2 Mandapeshwar Industrial Estate, Opp. MCF Club,
Prem Nagar, Borivali West, Mumbai, Maharashtra 400092